What's your response time for Leander emergencies?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Leander the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
We give every Leander customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
We hold an active TX contractor license and full insurance coverage, and we'll provide proof of both on request β most Leander customers ask, and we expect that.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away β we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
Yes β we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Leander customers say this cuts weeks off their claim process.
How many days will a reroof take at my Leander home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Roof Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
We do these regularly for Leander homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Leander or do you cover nearby towns?+
We serve Leander and the surrounding communities throughout Leander, TX β see the coverage section below for the specific zip codes and nearby cities we handle regularly.
